Question 1

What is AIToken Labs?

Accepted Answer

AIToken Labs helps businesses deploy AI Employees — autonomous AI agents with real roles, KPIs, and management oversight. Our core platform, EmployAIQ, lets you hire AI Employees for sales, marketing, customer support, and operations. We also offer AI consulting, process automation, and training services.

Question 2

How can AI benefit my business?

Accepted Answer

AI can handle the work that’s falling through the cracks — qualifying leads at 2 AM, answering calls on weekends, writing content on a consistent schedule, following up with prospects who went quiet. The specific impact depends on your business, but most of our clients see results in lead response time, content output, and customer support coverage.

Question 3

Do I need technical expertise to work with AIToken Labs?

Accepted Answer

No. Our services and platform are designed for business owners and operators, not engineers. EmployAIQ uses role templates you can deploy without writing code. Our consulting and training services meet you where you are technically.

Question 4

How do you ensure the security of our data?

Accepted Answer

We implement enterprise-grade security including multi-tenant isolation, encrypted API credentials, role-based access control, and compliance with industry standards. Your data never leaks to other tenants, and we can work within your existing security requirements.

Question 5

What industries do you work with?

Accepted Answer

We work across industries, with deep focus on home services (HVAC, plumbing, electrical), dental practices, and real estate — industries where missed calls and slow follow-up directly cost revenue. Our platform and services are adaptable to any business that needs to scale operations without scaling headcount.

Question 6

What AI consulting services do you offer?

Accepted Answer

We offer 1-on-1 strategy sessions to identify your highest-ROI AI opportunities, implementation roadmaps, and hands-on guidance deploying AI into your workflows. Our founder brings 26 years of enterprise technology experience, including 18 at IBM.

Question 7

How does your AI automation service work?

Accepted Answer

We analyze your current processes to find the repetitive tasks draining your team’s time — content workflows, data entry, customer follow-ups, scheduling. Then we design and deploy automation solutions, integrate them with your existing systems, and provide ongoing optimization.

Question 8

What types of AI training do you provide?

Accepted Answer

We offer a free 7-day email course on building your first AI agent, plus workshops and customized training programs. All training is practical and hands-on — your team applies what they learn immediately, no technical background required.

Question 9

How long does it take to implement an AI solution?

Accepted Answer

It depends on the scope. An AI Employee on EmployAIQ can be deployed in under an hour using a role template. Custom automation projects typically take 2–4 weeks. Enterprise consulting engagements may run 2–3 months. We’ll give you an accurate timeline during our initial conversation.

Question 10

Do you offer ongoing support after implementation?

Accepted Answer

Yes. We offer maintenance, monitoring, optimization, and training. For EmployAIQ, the platform includes built-in performance dashboards so you can track how your AI Employees are performing and make adjustments as needed.

Question 11

What is EmployAIQ?

Accepted Answer

EmployAIQ is our AI workforce platform. It lets you deploy AI Employees — autonomous AI agents with real roles, KPIs, approval workflows, and progressive autonomy. They answer calls, qualify leads, write content, and handle customer support across voice, chat, and email. Currently in early access.

Question 12

How is this different from chatbots?

Accepted Answer

Chatbots answer FAQs. AI Employees have roles, accountability, and management oversight. They qualify leads using frameworks like BANT, follow up automatically, write and publish content, and make phone calls — with approval workflows and performance tracking. You manage them like real employees.

Question 13

What roles can AI Employees fill?

Accepted Answer

We have 15+ role templates including Lead Vetter (sales qualification), Service Receptionist (24/7 call answering), Content Strategist (SEO content pipeline), SDR (outbound prospecting), and Customer Support Agent. Each comes pre-configured with the right skills, tools, and workflows for the role.

Question 14

Do I need engineers to set up EmployAIQ?

Accepted Answer

No. Choose a role template, upload your business docs and brand guidelines, and deploy. The platform handles the AI configuration, tool connections, and prompt engineering. You focus on managing the work, not the technology.

Question 15

How do I stay in control of my AI Employees?

Accepted Answer

Every AI Employee starts at Level 1 (Training) — you approve all work before it goes out. As they prove themselves, you can increase their autonomy through 4 levels: Training, Supervised, Trusted, and Autonomous. You can pause, retrain, demote, or replace any AI Employee at any time. You’re always in control.

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